1. Developer Contract & Financial Coordination
- Review RFs, developer contracts, and payment schedules to match the commercial agreement with Supply.
- Validate custom clauses or “special terms” with Legal + Supply before contract generation.
- Cross-verify final agreements with internal checklists and legal readiness.
- Lead the signature cycle and ensure digital / physical traceability for all versions.
2. Contract Archiving & Audit Control
Ensure timely scanning, digital archiving, and storage of all developer contracts.Maintain trackers for contract status : pending, signed, scanned, returned, missing.Proactively flag unreturned contracts or discrepancies for escalation.Prepare quarterly archive snapshots for internal audit & FRA traceability.3. Financial Payment operations & reconciliation
Match developer cheques or invoice amounts against :
The reservation form (RF)The payment plan stated in the signed developer contractReconcile the investor’s contractual payment plan with the developer’s schedule :
Ensure monthly installments logged on the back office match the RF and contract schedule.Flag any timing or amount discrepancies to Finance and Supply.Validate that investor payments collected via :
Payfort / Back OfficeManual transfers or wallet top-ups...match what was paid out to the developer for that unit.Calculate and track :
Net investor collection after fees (e.g. Payfort charges)Actual developer disbursements by NawyAny underpayment or overpayment riskTotal contractual obligation vs fulfilledMaintain a monthly payment reconciliation tracker that compares :
Investor-side obligationsDeveloper-side collectionsNawy-side internal logs (Finance / Backoffice)Raise alerts on :
Delayed developer chequesInvestors defaulting vs developer exposureMistaken payout amounts due to contract errors or entry mismatch4. Exit Ops : Investor Exit Process Management
Coordinate full exit flow from resale interest to final contract approval.Ensure contracts are updated and routed internally for re-signature and compliance checks.Liaise with Finance for settlement matching (buyer–seller payout correctness).Update trackers for resale completions, pending payouts, and investor satisfaction.5. Broker & Partner Coordination
Validate broker-submitted exit requests and resale documentation.Confirm buyer eligibility, document completeness, and verify investment capacity.Ensure accurate calculation and timely disbursement of broker commission payouts.Flag any inconsistencies between broker promises vs. actual contracts for legal visibility.6. Lead Filtering & Market Scanning
Scan pricing trends monthly (~200 units) across sources (Aqarmap, FB groups, etc).Analyze resale competitiveness and share insights with the Exit Team.Filter 200–300 monthly resale leads and route to qualified brokers or resale flow.Conduct mystery checks on brokers (~10–15 / month) to assess lead handling quality.