General Manager

Responsibilities :

• Prepare and implement comprehensive business plans to facilitate achievement by planning costeffective operations and market development activities
• Give strategic advice and report results and findings to the board members.
• Remain close to all stakeholders including the board members, staff, clients, key decision makers and external service suppliers.
• Ensure employees move in the same strategic direction to achieve its mission.
• Research and implement new initiatives to drive revenue, and lower operating costs while maintaining competitive quality products, all while delivering excellent customer support.
• Continuous monitoring of the annual budget and ensuring that revenue / sales targets are met.
• Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services to increase sales.
• Manage key personnel, clients and service providers.
• Maintain the quality of products, services, customer support and level of service in line with service level agreements and other retention strategies.
• Ensure company policies and legal guidelines are communicated all the way from the top down in the companyand that they are followed at all times.
• Act as the public speaker and public relations representative of the company in ways that strengthen its profile.
• Preparation of annual reports and attending / presenting at board meetings.

Requirements :