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Supervisor, QoS & CEM Infrastructure & PM

Orange EGGiza, Giza Governorate, Egypt

30+ days ago

Job type

Quick Apply

Job description

Purpose of the job

Ensure availability and smooth operation and administration of the visibility layer equipment (Gigamon). In addition to coping with network expansions, in addition to the Network Performance Management

Duties and responsibilities

Gigamon System Operation :

Ensure availability of Gigamon packet Brokers in all core sites

Checking the status of the HW modules

Checking system event logs and act accordingly

Checking active alarms and alarms log and act accordingly

Check the status of the input and output ports of each packet broker equipment

Check the Rx level at the input ports of each Packet Broker

Install SW release upgrades and update patches

Gigamon System Administration :

Organize access to the system

Manage the accounts and access privilege to the system

Monitor the activities done by users on the system

Observe the resources utilization of the FM server

Check for utilization of ports at both input and output ports

Optimize the filtration rules according to the needs

Understand the new system features and utilize them efficiently

Backup the system configurations for emergency situations (and update with each change)

Gigamon System Integration :

Follow up running expansions of Orange network

Understand the network topology and determine the best tapping points

Assign the proper type of TAPs for use in each case according to network connections

Plan for the connections for the inputs according to network expansion

Check for the requirements for the destination monitoring systems in-terms of the filtration rules and number / types of links required

Gigamon System Troubleshooting :

Detect the root cause of any fault appears

Run diagnostics tests according to system documentation

Test the status of the input ports on the system GUI

Measure the power level physically on the links, if needed

Check for and historic logs that may help in detecting the cause of fault

Organize with the related teams from both input and output sides for mutual testing

Replace any faulty HW parts

Arrange with the supplier in case of high level support required

Install any correction SW patch required

Gigamon System capacity planning :

Check for the actual loads versus the purchased capacity per PB device

Estimate the needed capacity per site based on the network growth roadmap

Optimize the capacity by removing any unuse / obsolete links

Collaborate with platform owners to get the traffic forecast and new topology in early stage of the project planning

Network Performance Management System :

Operation and Administration of the MPLS network monitoring system

Ensure for the availability of the KPIs and output of the system

Organize the access to the system

Manage user accounts rules and privileges

Job specification

Education

University degree Faculty of Engineering-Communications Dept

Experience

6 years in telecommunications and Core Data Network field, preferable in the following fields (GSM, DCS, GPRS, Data or similar systems)

Skills and abilities

knowledge of GSM / UMTS systems and protocols

knowledge of Data Network protocols

Ability to work under pressure & having a pro-active personality.

Good mastering the English language.

knowledge of all interfaces / protocols

Presentation / communication skills (Inter and intra team)

High analytical mentality with excellent problems solving skills

Excellent report writing ability

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Supervisor • Giza, Giza Governorate, Egypt

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