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Remote Customer Service Associate

Remote Customer Service Associate

Jobs for HumanityEgypt, Egypt
19 days ago
Job description

Job Description

Position Overview

Remote Customer Service Associate

we’re looking for motivated individuals to join our team.

This is an entry-level role that includes comprehensive on-the-job training . A minimum

9-month commitment is required.

Qualifications

  • Strong verbal and written communication skills
  • Basic computer proficiency
  • Fluent in English
  • Dependable, eager to learn, and open to feedback
  • Must maintain perfect attendance during the initial training period (approximately 2 weeks)

Technical Setup

Laptop Requirements :

  • Windows : 8GB RAM, Intel Core i5 (4 cores) or higher, 2.0GHz+
  • Mac : 8GB RAM, macOS Catalina or Big Sur (M1 chip supported), 2.0GHz+
  • Audio Equipment :

  • Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted)
  • Internet Connection :

  • Wired LTE router using a SIM card and connected by cable
  • Wi-Fi or mobile hotspots will not be accepted
  • Schedule & Compensation

  • Full-time : 5 days per week, 8–9 hours daily
  • Base pay with potential performance-based incentives
  • Participate in two annual company events
  • Key Responsibilities

  • Manage inbound and outbound customer calls
  • Handle inquiries and provide appropriate solutions
  • Accurately document interactions and follow company scripts
  • Maintain professionalism and a distraction-free workspace
  • Application Instructions

    To apply, please complete this form : https : / / bit.ly / Forms-Telemarketingsub

    Be sure to mention where you found this job posting in the designated field on the form

    Qualifications

  • Strong verbal and written communication skills
  • Basic computer proficiency
  • Fluent in English
  • Dependable, eager to learn, and open to feedback
  • Must maintain perfect attendance during the initial training period (approximately 2 weeks)
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

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    Customer Service • Egypt, Egypt

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