Junior Application Support Engineer (Translation & Localization)

Jadeer is an HR solutions company that helps businesses build high-performing teams. We connect companies with the right talent, develop effective HR strategies, manage employee relations, automate HR processes, and streamline operations.

Our expert team leverages industry knowledge, technology, and proven processes to understand each client's unique needs and provide tailored solutions to help them succeed - whether filling critical roles, scaling teams, enhancing processes, or achieving short-term goals.

Are you driven by innovation, eager to support cutting-edge translation and localisation technologies, and ready to launch your technology career with a renowned leader? Future Group is searching for a committed Junior Application Support Engineer to join our global team, supporting industry-leading language platforms and translation management systems. Bring your passion for technology and help shape the future of multilingual communication!

Start Your Technology Career in Application Support for Translation & Localisation

At Future Group, we empower the world’s leading brands to communicate across borders. Joining us means working at the intersection of language, technology, and cultural connection. You’ll collaborate with talented professionals and learn from the best in language technology solutions. Embark on a rewarding path in application support, focusing on translation management systems (TMS), localisation platforms, and AI-powered language tools.

Responsibilities : Junior Application Support Engineer – Translation Management & Localisation Systems

• Provide first-line technical support for translation management systems (TMS), localisation software, and related database applications to internal teams and global clients.
• Diagnose, troubleshoot, and resolve application issues and queries in a timely, customer-focused manner, ensuring optimal system performance and user satisfaction.
• Assist with system monitoring, maintenance, and regular health checks for critical localisation platforms and databases.
• Support onboarding, user access management, and software integrations across multiple platforms and tools.
• Collaborate closely with senior engineers, project management, and localisation teams to resolve incidents, escalate complex issues, and implement software updates.
• Document technical solutions, procedures, and best practices to enrich the application support knowledge base.
• Contribute ideas for process automation and continuous improvement within translation and localisation workflows.
• Stay up to date with the latest advancements in translation technologies and support best practices.

Key Skills & Experience for Junior Application Support – Translation & Localisation

Grow Your Future with Future Group – Benefits and Work Culture

How to Apply – Junior Application Support Engineer (Translation & Localisation) at Future Group

If you are motivated to develop your technology skills, support mission-critical translation and localisation systems, and join a purpose-driven global team, we want to hear from you. Help us connect the world through innovative language technology solutions.

Apply now and start your career with Future Group—where language and technology come together to shape the future.

About Future Group

Founded in1994, Future Group is a global leader in translation, localisation, and language-technology solutions. We deliver high-impact services to brands worldwide, dedicated to innovation, teamwork, and the highest standards of quality and integrity.