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Account Manager(SaaS / Technology)Background
Nasoft.egEl Sheikh Zayed City, Giza Governorate, EG6 منذ أيام
نوع الوظيفة
- Quick Apply
الوصف الوظيفي0–2 years of experience in account management, sales, or customer-facing roles (preferably SaaS or technology). Proven ability to manage multiple accounts simultaneously. Experience with CRM tools and account management processes. Familiarity with SaaS products or digital solutions is a plus. Familiar with chatting and receiving calls Positive attitude, detail, and customer-oriented with good multitasking and organizational ability. Excellent Handling, Problem Solving, Account Management Skills. Very good in English writing & speaking. Great attention to detail. Organizational skills. An analytical mind. 2 Days Off Working Hours : 9 : 00 AM to 6 : 00 PM Health, and social insurance Professional development opportunities Gym Subscription Discount
Nasoft is hiring for specialized E-commerce and Digital Marketing company serving the Gulf markets.
Join a dynamic, innovative team that’s shaping the future of digital commerce across the region!
Job Responsibilities :
- Serve as the primary contact for assigned client accounts.
- Build and maintain strong, long-lasting customer relationships.
- Understand client objectives and ensure the company’s solutions align with their goals.
- Coordinate with internal teams (Sales, Customer Success, Technical) to deliver a seamless experience.
- Monitor account performance, usage, and engagement.
- Identify opportunities for upselling and cross-selling additional services.
- Handle client inquiries and resolve issues promptly.
- Prepare regular reports on account status and performance.
- Ensure contract renewals and client retention.
Requirements
Benefits
إنشاء تنبيه وظيفي لهذا البحث
Account • El Sheikh Zayed City, Giza Governorate, EG
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