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Contact Center Representative

Contact Center Representative

Nawy Real EstateNew Cairo City, Cairo Governorate, EG
منذ أكثر من 30 يومًا
نوع الوظيفة
  • Quick Apply
الوصف الوظيفي
  • Represent the company in a professional and a qualified manner.
  • Handle inbound calls for the company
  • Following up complicated customer calls when required.
  • Keep records of all incoming calls and inquires on the company’s database.
  • Identify customers’ needs and direct them to the concerned parties.
  • Conducting different surveys on customers’ satisfaction.
  • Manage customers’ complaints and directs them to the concerned parties.
  • Social Media Moderating.

    • Requirements

    • Bachelor degree in any field.
    • 1-2 years of experience in a call center or customer support.
    • Strong phone and verbal communication skills
    • Very good written and spoken English
    • Active listening and patience
    • Familiarity with CRM systems and practices
    • Customer oriented
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    Center Representative • New Cairo City, Cairo Governorate, EG

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