Account Manager(Digital Marketing Experience)

Job Description

• Build and maintain strong client relationships, serving as their primary point of contact.
• Understand client goals and objectives and develop digital marketing strategies (Branding, Web design and development, SEO, SMM, Media buying) to achieve them.
• Act as a contact person between clients and our agency, ensuring their needs are met and effectively communicated to the project teams.
• Identify opportunities for upselling additional services to clients, including but not limited to branding, web design & development, SEO, SMM, and media buying.
• Collaborate with the internal teams specializing in branding, web design & development, SEO, SMM, and media buying to execute marketing campaigns effectively.
• Monitor project performance and provide clients with regular updates and insights.
• Ensure client satisfaction and retention through exceptional service delivery, including managing projects to meet deadlines and exceed client expectations.

Requirements

Benefits

Requirements

2–4 years of hands-on experience in account management, preferably in a digital marketing agency. In-depth knowledge of digital marketing strategies and tactics. Good understanding of branding, web design & development, SEO, SMM, and media buying. Strong client communication and interpersonal skills. Ability to analyze data and provide actionable insights to clients. Exceptional organizational and time management skills. Results-oriented and able to work effectively in a collaborative team environment. Strong negotiation, critical thinking, and communication skills. Self-motivated, proactive, and results-driven.