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Telesales Representative

Telesales Representative

iSchoolEl Nozha, El Nozha, EG
3 منذ أيام
نوع الوظيفة
  • Quick Apply
الوصف الوظيفي

iSchool is an Egyptian EdTech platform providing the latest educational technology for young students, and part of Egypt’s Nahdet Misr Publishing Group, our students from 6 to 18 years old are learning to create careers in fields like computer science, coding, programming, software engineering, artificial intelligence and more.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements

  • Proven experience as telesales representative or other sales / customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe / explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc / BA will be a plus

    • Benefits

    Compatible Salary.

    Monthly Commission.

    Medical Insurance.

    Learning & Development Opportunities

    إنشاء تنبيه وظيفي لهذا البحث

    Representative • El Nozha, El Nozha, EG

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