Receptionist / Front Desk

Key Relationships :

• Work with Property Management to communicate client requests, maintenance issues and property updates.
• Coordinate client appointments and documentation with the Sales Team .
• Coordinate with Legal Team to facilitate document signing, filing, and client communication on legal matters.
• Work with CRM Team to ensure client data accuracy, service updates, and feedback loops.
• Communication within the department / intradepartmental :
• Provide factual info. within the department or to others / Predefined tasks.
• Technical knowledge used to cause action or acceptance / rational arguments with others / Negotiate with others.
• Coaching, motivating, and directing others to meet objectives.
• Influence and build relationships. Mark the checkbox(es) based on the nature of communication.
• Provide factual info within the department or to others / Predefined tasks.
• Technical knowledge used to cause action or acceptance / rational arguments with others / Negotiate with others.

Requirements

Qualifications :

Bachelor’s degree in business administration, Hospitality, or related field preferred.

Work Experience :

• 1 year of experience in a reception, front office, or administrative role is preferred.
• Experience in real estate, property management, or customer service is an advantage.
• Effective Communication : Strong interpersonal and communication skills (verbal and written).
• Professional appearance and demeanor with excellent customer service orientation .
• Multitasking and organizational skills with strong attention to detail.
• Ability to handle confidential information with discretion .
• Problem-solving skills and proactive approach to tasks.
• Team player with the ability to work independently when required.
• Specific Knowledge Required : (Strong / Basic knowledge)
• Proficiency in English (written and spoken) is a must.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and CRM systems