Order Management & Sales Operation Specialist

About this Position

The position is part of the Global Business Solution in Cairo (GBS+ Cairo), in the Order Management Process specifically handling the operation of Order Management & Sales Operations.

What you´ll do

This role is critical in ensuring smooth order processing

and accurate documentation, while also supporting sales controlling through

debit notes validation.

Key Responsibilities :

Manage end-to-end order processing, ensuring accuracy and

timely execution.

Coordinate with internal teams (Sales, Logistics, Finance)

to resolve order-related issues.

Monitor and maintain order status, delivery schedules, and

customer communications.

• create returns, free of charge orders, and reporting

Validate and process debit notes in collaboration with the

Sales Controlling team.

Ensure compliance with internal controls and company

policies.

Support continuous improvement initiatives in order

management and documentation processes.

What makes you a good fit

Bachelor's degree in Business Administration, Supply Chain,

or related field.

1-3

years of experience in order management or sales operations.

Some perks of joining Henkel

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.