We are seeking a skilled Process Analyst with deep experience in business process modeling and Orbus iServer / iServer365 platforms. The ideal candidate will be responsible for analyzing, documenting, and optimizing business processes while maintaining process governance and alignment with enterprise architecture standards.
Key Responsibilities :
- Process Analysis : Analyze existing business processes and identify improvement opportunities.
- Process Modeling : Model current (“As-Is”) and future (“To-Be”) state processes using BPMN in iServer.
- iServer Configuration : Configure and maintain iServer repositories, views, and reporting structures.
- Stakeholder Collaboration : Collaborate with stakeholders across departments to gather and validate requirements.
- Compliance Assurance : Ensure compliance with enterprise architecture standards such as TOGAF, NORA, and ArchiMate.
- Reporting and Visualization : Develop dashboards, reports, and documentation using iServer’s visualization tools.
- Support Initiatives : Support process audits, risk management, and quality assurance initiatives.
- Training : Train teams on using iServer and maintaining process documentation.
Requirements
Education : Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.BPM or Lean Six Sigma certification (e.g., CBPA, GB / BB) is a strong plus.TOGAF or ArchiMate certification is a bonus.Proven experience using Orbus iServer for modeling, repository management, metadata configuration, and publishing.Familiarity with iServer modules such as Business Process, Strategy, Capability, and Application Architecture.Experience in customizing views, templates, and dashboards in iServer.BPMN Proficiency : Proficiency in BPMN 2.0 for business process documentation.Mapping Experience : Experience mapping business capabilities, value streams, and customer journeys.KPI Definition : Ability to define KPIs and SLAs for business processes.