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Principal - Application Support Engineer

IntegrantCairo, Cairo Governorate, EG

30+ days ago

Job type

Quick Apply

Job description

We’re Hiring!

Integrant is looking for a Senior / Principal Application Support Engineer to join our team!

Kindly find below the profile / Job Description for this position :

Create efficient complex T-SQL queries to create the reports requested by the client
Trace, verify and fix data issues when needed
Ability to design and implement stored procedures, functions, and triggers based on the client’s business requirements
Carry out the end of month database operations
Resolve customers’ online issues in a clear, courteous and straightforward manner
Demonstrate professionalism and courtesy with customers
Identify and solve technical issues with a variety of diagnostic tools
Follow up with clients to ensure optimal customer satisfaction
Conducting a knowledge Transfer session with all Operation team in order to enhance their technical skills to meet the customer need
Follow the 24 / 7 on call process to fit the customer needs
Follow up with development teams in order to provide fixes for live issues
Perform necessary system sanity checks after every release to insure system stability

Requirements

6 years of relevant experience

Proven experience working in production environments and handling sensitive data

Ability to create, manage and run SQL jobs and scheduled tasks

Hands-on experience in T-SQL and writing queries (select, updates, joins, insert, etc.)

Ability to analyze and tune query execution plan and fix performance issues

Ability to manage maintenance plans and backups

Benefits

Salary paid in USD

Six-month career advancing opportunities

Supportive and friendly work environment

Premium medical insurance [employee +family]

English language development courses

Interest-free loans paid over 2.5 years

Technical development courses

Planned overtime program (POP)

Employment referral program

Premium location in Maadi

Social insurance

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Application Support Engineer • Cairo, Cairo Governorate, EG

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