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Tourism General Manager

Alouf TravelGiza, EG

17 days ago

Job description

Meet the annual sales target set in the budget

Manages Tourism Office / Visitor Center, and marketing / advertising budgets; reviews and authorizes all expenditures.

Supervise the company’s image through reviewing the website, social media, monthly e-newsletters with E marketing agency

Identify target market, monitors competition, and adjusts strategy accordingly.

Develop and maintains partnerships with Chamber of Commerce and other local organizations, local business community, surrounding communities, and regional marketing and economic development boards. Assists Chamber of Commerce to develop and implement marketing plan(s) for Chamber of Commerce special events.

Develop and monitor strategy for business recruitment, retention, and expansion with HR

Represents the company in cooperative local, regional, and statewide promotional efforts; develops and maintains a positive relationship with the business community and maintains public awareness of tourism issues and advertising opportunities.

Commit to maintaining and strengthening industry knowledge by attending industry conferences, establishing professional networks, and participating in industry development organizations.

Supervise and participate in trade shows, sales missions, and familiarization tours for journalist, travel agents, and tour operators.

Attend board meetings and assist in planning and execution of special and annual events related to Tourism Field

Supervise and correspond with the accounting department and tax authorities to review internal reporting, financial statements, tax reports etc.

Manage development and implementation of Business strategy (Company 3-year, 1 year and Department goals approved by CEO and regular performance reporting)

Monitoring and reporting of company performance (monthly performance analysis report and financial reports against targets)

Company profitability (Operating expenses per month within budget, supplier costs within budget and quality assessed by Group management)

Review Quality of trips (target rating from passenger feedback and other monitoring system)

Establish and maintain an effective local marketing and sales strategy (Direct sales, B2B contracts)

Maintain regular contact with government

Understand company’s vision, mission, purpose, and values and be able to articulate them to the staff and partners.

Ensure an effective development of IT system in the company regarding tourism reservation system

Perform any other related duties incidental to the work described herein.

Negotiate contracts or rates with travel service providers.

Build and maintain relationships with clients.

Prepare KPI reports and Track employees KPIs.

Ensure compliance in all aspects of travel procedures.

Managing the entire travel program & Suggest improvement and innovation in travel programs.

Review reports and conduct analysis on travel spend, tracking travel spend against budget

Handling the expense process for travel costs.

Identify different target markets and to design appropriate packages to meet their needs.

Set the plan for each department and conduct regular meetings with tourism staff to ensure compliance and review

Bachelor’s degree, preferably, business administration or tourism management

Minimum Proven working experience of minimum 15 years in the field of tourism

Minimum Proven working experience of minimum 10 years in the field of incoming tourism

Proven working experience in the field of corporate tourism and local market

Work experience in tourism management or similar position is a plus

Proven experience in Group Operations and other areas of the company is a plus

Proven experience with tourism software

Experience of working with computers, particularly Microsoft applications

Fluency in spoken and written English is a must

Second language is an added value

Willingness to travel

High standards of customer service

Understand of DMC and Tour Operator operations.

Perfect knowledge of Office applications

People oriented and results driven

Ability to architect strategy along with leadership skills

Excellent active listening, negotiation and presentation skills

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General Manager • Giza, EG

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