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Collection Agent
York TowersCairo, Cairo, EG24 منذ أيام
الوصف الوظيفيBachelor's degree in Finance, Business Administration, or related field 1-2 years of experience in collections, accounts receivable, or customer service attention to detail and record-keeping abilities Ability to handle difficult conversations professionally Problem-solving and negotiation techniques Good interpersonal and communication skills Arabic : C1 (Fluent ) English : B1 (Intermediate)
Job summary :
The Collection Agent is responsible for managing client payments, recovering overdue accounts, and maintaining accurate customer records in the CRM system. This role serves as a vital link between the company and clients regarding financial obligations, particularly for delayed payments and monthly installment collection.
Main Functions & Responsibilities :
- Update customer information, payment status, and interaction notes in the CRM system
- Contact clients regularly to collect overdue amounts and monthly installments
- Send appropriate payment reminders to late-paying customers
- Negotiate payment arrangements for overdue accounts
- Notify clients of late payments via email and other communication channels
- Participate in team meetings as scheduled
Qualifications & Requirements :
Competencies & Skills :
Languages & Proficiency Level :
إنشاء تنبيه وظيفي لهذا البحث
Agent • Cairo, Cairo, EG
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