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Senior Personal Banker

SSC HR SolutionsCairo, Cairo Governorate, EG

30+ days ago

Job type

Quick Apply

Job description

Key Responsibilities :

Customer Service & Relationship Management :

Address customer walk-ins and provide required banking services.

Resolve customer complaints and ensure satisfaction.

Build and maintain long-term customer relationships by responding to needs and offering tailored solutions.

Sales & Business Development :

Meet weekly sales targets for customer visits and tele-calling.

Introduce, explain, cross-sell, and up-sell bank services and products.

Achieve sales and revenue targets through new customer acquisition and existing customer relationship strengthening.

Branch Operations & Trade Finance :

Support daily branch operations related to customer service.

Stay informed about product features and competitor offerings.

Assist with trade finance operations to ensure accurate and efficient service.

Customer Acquisition & Retention :

Conduct outside visits to acquire new customers and retain existing ones.

Work with branch management to develop customer acquisition and retention strategies.

Qualifications :

Education :

Bachelor’s degree in business, Finance, or related field.

Banking certifications are a plus.

Experience :

3+ years of experience in retail banking with a focus on sales and customer service.

Experience in trade finance operations is desirable.

Skills :

Strong communication, problem-solving, and organizational skills.

Knowledge of banking products and services.

Ability to meet sales targets and handle multiple tasks in a fast-paced environment.

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Senior • Cairo, Cairo Governorate, EG

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