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Ops Recruitment Supervisor
Raya Customer ExperienceCairo, EG17 days ago
Job descriptionSet goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates Organize workflow and ensure that employees understand their duties or delegated tasks Monitor employee productivity and provide constructive feedback and coaching Receive complaints and resolve problems Maintain timekeeping and personnel records Pass on information from upper management to employees and vice versa Prepare and submit performance reports Decide on reward and promotion based on performance Hire and train new employees Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises Proven experience as supervisor or relevant role Familiarity with company policies and legal guidelines of the field Ability to learn a variety of job descriptions Excellent communication and interpersonal skills Outstanding organizational and leadership skills Good knowledge of MS Office Diploma / Certificate in first line management or relevant field High school diploma; BSc / BA in management or relevant discipline will be considered an advantage Mass hiring experience in call center context is a must.
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Recruitment Supervisor • Cairo, EG
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