عرض العمل هذا غير متوفر في بلدك.
IT Infrastructure & Technical Support Manager
Future Group10th of Ramadan City, Egyptمنذ أكثر من 30 يومًا
نوع الوظيفة
- Quick Apply
الوصف الوظيفيDirect IT support teams to resolve hardware / software issues quickly and effectively. Manage escalations, monitor help desk activities, and ensure timely resolutions. Ensure IT stock availability to meet user needs. Establish ITIL standards across technical support operations. Develop and implement IT policies, standards, and procedures. Lead annual budgeting, reporting, and cost optimization for IT. Partner with all departments to analyze business requirements and deliver tailored IT solutions. Build and manage the asset management database. Lead large-scale IT projects, including system upgrades and new deployments. Select and negotiate with vendors for hardware / software procurement. Stay updated with industry developments to adopt best-fit technologies. Recruit, train, and coach IT staff to build a high-performing team. Set clear job expectations and conduct performance appraisals. Foster collaboration across IT and business functions. Action Oriented : Takes on challenges with urgency and energy. Collaboration : Builds strong partnerships internally and externally. Communication : Delivers clear, audience-tailored messages. Global Perspective : Anticipates global trends and adapts strategies. Decision-Making : Makes timely, sound decisions under pressure. Education : Bachelor's degree in Computer Science, Information Systems, or a related field. Experience : 1015 years in Information Technology, including at least 3 years as an IT Manager. Proven expertise in data center management , data governance , and IT infrastructure operations . Strong knowledge of IT security, disaster recovery, and enterprise platforms (SharePoint, Office 365). Take a leadership role in shaping IT infrastructure and operations in a leading industrial company. Be part of a forward-thinking organization with global reach and an innovation-driven culture. Opportunity to lead change, optimize systems, and drive measurable improvements.
We are seeking an IT Infrastructure & Technical Support Manager to oversee the company's technology backbone, ensuring reliable infrastructure, secure systems, and effective end-user support. This leadership role combines responsibility for IT infrastructure design and management with technical support operations, requiring a mix of strategic planning, hands-on problem-solving, and people leadership.
Primary Responsibilities
Infrastructure Leadership
- Oversee servers, networks, systems, and branch connections, ensuring reliability and high availability.
- Lead data center operations and implement business continuity across company sites.
- Establish disaster recovery, backup procedures, and information security controls.
- Define IT infrastructure strategy, architecture, and processes.
- Administer and develop SharePoint, Office 365, and related platforms.
Technical Support Management
Policy, Strategy & Planning
Vendor & Project Management
People Leadership
Key Behavioral Competencies
Qualifications & Experience
Why Join This Opportunity?
Location : Main Factory, 10th of Ramadan City
Reporting Line : Head of IT
If you're an experienced IT leader with a strong infrastructure and support background, we'd love to hear from you. Apply now and become a key driver of technology excellence!
إنشاء تنبيه وظيفي لهذا البحث
It Technical Support • 10th of Ramadan City, Egypt
وظائف ذات صلة
All infrastructure system management, monitoring and capacity planning.Monitors performance and patch management to ensure agreed service levels of support are met.
Provides 3rd level technical supp...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا Lead Network Infrastructure projects in analyzing requirements for new and existing application systems.Designs, specifies, develops and implements new network infrastructure systems and maintains a...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا 
Octopus by RTG is on a mission of connecting top notch ogranizations around the globe with top notch talents.We are currently looking for a IT License Analyst to join one of our clients in the FMCG...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا To act as the first line of defense through managing the Information Technology risks with different lines of business to identify enhancements in IT Risk Management in line with Enterprise Risk Ma...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا To oversee and manage all Storage related tasks and responsibilities including their maintenance and troubleshooting, in order to ensure smooth workflow and avoid any disruption to the bank’s busin...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا 
SWATX is seeking for an ITSM Consultant who can cover below requirements for a 6-month or more engagement.Assessment and Analysis : Evaluate current processes and identify gaps.Process Design : Deve...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Jadeer is an HR solutions company that helps businesses build high-performing teams.We connect companies with the right talent, develop effective HR strategies, manage employee relations, automate ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
IT Specialist is mainly responsible for reviewing diagnostics and assessing the functionality and efficiency of systems.Offer technical support to company staff and troubleshoot computer problems.I...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا The Manager of Software Development owns the delivery, quality, and scalability of all software products and platforms.The role leads multidisciplinary Agile teams (backend, frontend, mobile, QA, U...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا To provide governance and management of the new projects / enhancements pipeline, acting as the primary partner for business functions to capture and plan their needs.
Ensure these requirements are tr...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا Position Overview (Please Read Carefully) : .Experienced Infrastructure Engineer.These individuals will play a critical role in designing, implementing, and managing cloud infrastructure solutions fo...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا 
CRM and Application Support Manager.The CRM and application support Manager is a key role within the Information Technology department at Coptic Orphans, responsible for tactical operational manage...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Sumerge’s Support team sets new standards of customer experience.Through immense support and instant problem solving, our support engineers fulfill our customers’ desires by exploring new technolog...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا We are seeking an experienced .Presales Active Network Engineer (Team Leader).The ideal candidate will have deep expertise in .
Active Networking (Cisco, HP, etc.You will collaborate with ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا Position Overview (Please Read Carefully) : .Two Experienced Infrastructure Engineers.These individuals will play a critical role in designing, implementing, and managing cloud infrastructure solutio...أظهر المزيدآخر تحديث: 19 منذ أيام 
Role- Technical Support Resource.Term- 12 months, on site 5 days a week.Proficient in working of card management systems from a technical and business side to be able to liaise with the vendor for ...أظهر المزيدآخر تحديث: 3 منذ أيام
Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experiences that keep customers coming back for more.From concept to...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Lead IT Server Infrastructure Senior Manager
SSC HR SolutionsCairo, Cairo Governorate, EGQuick Apply
Lead IT Networking & Data Center Senior Manager
SSC HR SolutionsCairo, Cairo Governorate, EGQuick Apply
IT Contracts Manager - Octopus by RTG - 6 Months
robustaCairo, Cairo Governorate, EGQuick Apply
IT Risk Management Head
SSC HR SolutionsCairo, Cairo Governorate, EGQuick Apply
Enterprise Storage Team Head
SSC HR SolutionsCairo, Cairo Governorate, EGQuick Apply
ITSM Consultant - ( IT Service Management)
SWATXNew Cairo City, Cairo Governorate, EGQuick Apply
IT Infrastructure & Technical Support Manager
JadeerCairo, Cairo Governorate, .EGQuick Apply
IT Specialist
Nawy Real EstateCairo, Maadi, EGQuick Apply
IT Manager
SSC HR SolutionsCairo, Cairo Governorate, EGQuick Apply
IT Business Partners Head
SSC HR SolutionsCairo, Cairo Governorate, EGQuick Apply
IT Infrastructure Engineer - GCP (Migration and Automation)
SSC HR SolutionsCairo, Cairo Governorate, EGQuick Apply
IS Operation Manager
Coptic OrphansCairo, EGYQuick Apply
TechOps & Support Manager
SumergeCairo, Cairo Governorate, EGQuick Apply
Active Network Team Leader
SSC HR SolutionsCairo, Cairo Governorate, EGQuick Apply
IT Infrastructure Engineer - GCP (Network and Security)
SSC HR SolutionsCairo, Cairo Governorate, EGQuick Apply
Technical Support Resource
PayTech Nexus LtdCairo, EgyptQuick Apply
DevOps & Infrastructure Manager
DsquaresCairo, Cairo Governorate, EGQuick Apply