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IT Specialist
IT SpecialistBevatel • Cairo, GZ, eg
IT Specialist

IT Specialist

Bevatel • Cairo, GZ, eg
3 days ago
Job type
  • Quick Apply
Job description

Job Description

  • Follow up with employees post-troubleshooting to ensure full restoration of IT system functionality and user satisfaction.
  • Install, configure, and update hardware and software components based on organizational needs.
  • Prioritize and manage multiple open technical issues simultaneously, ensuring timely resolution.
  • Create and update technical documentation and service catalogs for software installations, hardware configurations, and issue resolution procedures.
  • Track and manage IT hardware inventory, ensuring availability and proper allocation.
  • Diagnose and resolve network-related issues, including LAN, WLAN, CCTV, and IP telephony systems.
  • Monitor network security and ensure antivirus updates.

Requirements

  • Bachelor’s degree  in information technology, computer science, or a related field.
  • 2–4 years of hands-on experience  in IT support, including help desk operations, network administration, and hardware troubleshooting.
  • Strong technical knowledge  of Windows Server environments (MCSA certified) and computer networking (CCNA certified or equivalent).
  • Proficient in managing and supporting  Antivirus, firewalls, and Microsoft
  • Excellent communication and interpersonal skills , with a proven ability to troubleshoot and resolve issues remotely (via phone) and on-site.
  • Good command of English , both written and verbal.
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    It Specialist • Cairo, GZ, eg

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