الوصف الوظيفيContact clients and collect outstanding payments with keeping a balance between maintaining trustful relationships, and ensuring timely payments.Follow up on the collection and allocation of payments.Monitoring accounts to identify overdue paymentsMaintain up-to-date billing system.Carry out billing, collection and reporting activities according to specific deadlines.Monitor customer account details for non-payments, delayed payments and other irregularitiesMaintain accounts receivable customer files and records.Communicate with clients to ask about their overdue payments.Process payments and refunds.Resolve billing and customer credit issues.Update account status records and collection efforts.Keep an accurate records and reporting on collection activity.Prepare and present reports on collection activities and progress.Collect and maintain a record of all overdue payments.Investigating the reason for overdue payments.Encouraging and arranging plans for timely payments.Proven experience as a Collection Specialist in Real estate Organization.Knowledge of billing procedures and collection techniques.Excellent communication skills.Problem-solving skills.Strong problem solving and analytical abilityNegotiation.Customer service.Problem solving.Collection management.Communication.Detail-oriented.Account management.From 4 to 6 years of Experience.