Systems Integration Specialist

Role Overview

We're seeking a Systems Integration Specialist to implement and optimize our Asana and HubSpot environment, with particular focus on integration with our LimoAnywhere dispatch system. This role is critical to streamlining our operations and enhancing our customer communication process.

Key Responsibilities

Lead the implementation and configuration of Asana for team / project management across our 24 / 7 dispatch operations

Set up and optimize HubSpot CRM to manage our corporate and travel agency client relationships

Create seamless integration between LimoAnywhere, Asana, and HubSpot

Develop automated workflows for our detailed notification process (pre-ride, during ride, and post-ride communications)

Train our team of 10+ members on effective use of these platforms

Document processes and create standard operating procedures

Explore integration possibilities with Bitrix24 as noted in our system plans

Required Skills & Experience

3+ years experience implementing and managing Asana and HubSpot environments

Proven experience integrating disparate systems, particularly with industry-specific software

Strong understanding of API integrations and workflow automation

Experience with email marketing platforms (Mailchimp) and integration with CRM systems

Knowledge of transportation / logistics industry preferred

Experience with SLA management and tracking

Strong project management skills with ability to document processes clearly

Excellent communication skills for training team members

Technical Knowledge Required

Asana administration and workflow design

HubSpot CRM setup, pipeline creation, and automation

API integration experience

Understanding of email notification systems

Experience with transportation management systems (LimoAnywhere experience a plus)

Familiarity with Bitrix24 would be advantageous

Asana expertise : Experience setting up workspaces, projects, tasks, and custom fields tailored to transportation / chauffeur service workflows

HubSpot proficiency : Knowledge of CRM setup, pipeline creation, and contact management specifically for service-based businesses

Integration capabilities : Ability to connect Asana with HubSpot or other CRM

Mailchimp knowledge : Experience integrating email marketing with CRM systems

Data migration skills : Ability to transfer existing data from previous systems into the new environment

Industry Knowledge

Transportation / logistics understanding : Familiarity with chauffeur service operations would be ideal

Project management methodology : Experience with service-based business workflows

Customer journey mapping : Ability to design CRM processes that match your customer acquisition and retention needs

Soft Skills

Detail-oriented

Process documentation : Can create training materials for your team of 10+

Change management : Ability to train and support staff during transition

Communication skills : Can translate technical concepts to non-technical team members