Job descriptionOrganize all store operations and allocate responsibilities to personnelSupervise and guide staff towards maximum performancePrepare and control the store’s budget aiming for minimum expenditure and efficiencyMonitor stock levels and purchases and ensure they stay within budgetDeal with complaints from customers to maintain the store’s reputationInspect the areas in the store and resolve any issues that might arisePlan and oversee in-store promotional events or displaysKeep abreast of market trends to determine the need for improvements in the storeAnalyze sales and revenue reports and make forecastsEnsure the store fulfils all legal health and safety guidelinesProven experience as retail manager or in other managerial positionKnowledge of retail management best practicesOutstanding communication and interpersonal abilitiesExcellent organizing and leadership skillsCommercial awarenessAnalytical mind and familiarity with data analysis principlesExcellent knowledge of retail management software (e.g. MS RMS)BSc / BA in business administration, sales or relevant field; MSc / MA is desirable